This article explains how you can fix the software update problem. More specifically, the focus of this article is on what you can do to when your Mac won't update to the latest version of macOS.
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Some Mac users, unfortunately, have been and continue to be affected by various macOS software update issues where they may experience a stalled macOS update. By stalled, we mean that macOS updates won't download and install successfully.
Sometimes, you may see an error message saying 'The macOS installation couldn't be completed' or 'macOS could not be installed on your computer'.
Mac Won't Update?
Please try the tips belove if you are unable to update your computer:
Simple image editor mac. It is important that you back up your Mac before you do anything.
There could be a variety of reasons for this. Before you do anything:
- Make sure there is enough space to download and install an update. If not, you may see error messages. To see if your computer has enough room to store the update, go to the Apple menu > About This Mac and click the Storage tap. You can easily free up storage space on your Mac.
- If you see a 'Update Not Found' error, see this article.
- Make sure that you have an Internet connection to update your Mac. You can troubleshoot your connection.
- Be patient. An update may take some time. Just waiting may fix your problem. Sometimes more than a few hours. Do not put your Mac to sleep or closing its lid. Also ensure than your Macbook, if it is a Macbook, it is plugged it into AC power.
- If the update does not complete, your computer may seem stuck or frozen, for an extended time, try to restart your computer by pressing and holding the power button on your Mac for up to 10 seconds.
- If you have any external hard drives or peripherals connected to your Mac, try removing them. And try to update now.
- Reset PRAM on your Mac and then try again. To reset PRAM, turn off your Mac and then turn it on and immediately press and hold the Option, Command, P, and R keys together for about 20 seconds.
- It is possible that your Mac may unable to reach the update server. There could be two reasons for this:
- You may have a slow internet connection. You may want to restart your router and modem to fix this problem. If you are using a Wi-Fi connection, try a wired connection, if possible.
- Or there could be issues with Apple servers. It is possible that Apple servers are overloaded as a lot of people may be trying to update. You can check if Apple servers are experiencing issues.
If you are still having issues, then you may try the followings:
Safe mode
Try updating your Mac in safe mode. Here is how:
- Startup your Mac in safe mode. To do that, turn off your Mac and then turn on your Mac and immediately press and hold the Shift key until you see the login screen. Then release the Shift key. And login.
- Now your computer is in safe mode. Try to update now.
- Then exit safe mode when you are done (in either case). To exit safe mode, restart your Mac normally, without pressing the Shift key.
Combo update
You can use a combo update to install Mac updates. Please note that before you continue, you may want to back up your Mac. You can back up with Time Machine or you can use iCloud.
Please note that combo updates let you update your Mac from a prior version of macOS within the same major release. A combo update is a combined update that means that it contains all of the changes since the original release of that major version. This further means that, using a combo update, you can update from macOS 10.15 directly to Mac OS X 10.15.2, skipping the 10.15.1. But you cannot go from, let's say, 10.14.x to 10.15.x. For example, using a combo update, you cannot upgrade from macOS Mojave to macOS Catalina.
Please note that combo updates are huge. Here is how you can use them:
- Visit Apple's combo updates site: https://support.apple.com/downloads/macos
- Find the right combo update. And download it. As stated above, they can be huge. The combo will download as a .dmg file.
- Now quit all apps on your Mac.
- Double-click the downloaded file, if it does not start automatically.
- Follow the onscreen instructions.
Using macOS Recovery to update your Mac
If you still could not update, you may try this. To do this, you need to restart your Mac from macOS Recovery. Using the method below, you will be able to upgrade to the latest macOS that is compatible with your Mac. Here is how:
- Turn off your Mac.
- Turn on your Mac and immediately press and hold the Option-⌘-R keys together until you see the Apple logo or the spinning globe icon.
- Login.
- Click Reinstall macOS and follow the onscreen instructions.
See also: How to fix Catalina update problems
The classic OS X 10.12, or rather macOS upgrade, introduced tons of features anyone would still want on their Mac. Why? Because, it's well-tested and secure. Now we'll take a quick look at the legendary macOS Sierra upgrade. (In case you want to upgrade your Mac to macOS 10.13 High Sierra, check out this guide.)
First and foremost, it brought Siri to your Mac. This is great news for everyone who's already used to her help on iOS. Then, there's Watch unlocking for Mac, there's one-click Apple Pay, tabs in apps, and cross-device copypasting. Just to name a few.
So, if you were on the fence about upgrading to Sierra, and in fact, any newer OS, go right ahead. Your Mac deserves a refreshment.
How to upgrade macOS: Sierra 10.12 compatibility list
As with the previous versions, macOS Sierra is available for a limited list of Mac models.
Here are the models of Macs that are compatible with macOS 10.12 and can upgrade to Sierra:
MacBook Pro | MacBook Air | Mac mini |
Mid 2010 or newer | Late 2010 or newer | Mid 2010 or newer |
Mac Pro® | MacBook | iMac |
Mid 2010 or newer | Late 2009 or newer | Late 2009 or newer |
Does order matter when you upgrade macOS?
If your current operating system is OS X Lion (10.7), you can skip a few versions, and upgrade directly to macOS High Sierra. To upgrade to Sierra from, say, Mavericks, you'll have to consequently upgrade to Yosemite and then to El Capitan first.
Check Your macOS for Sierra Compatibility
These OS versions can upgrade to Sierra:
- OS X Mountain Lion v10.8
- OS X Mavericks v10.9
- OS X Yosemite v10.10
- OS X El Capitan v10.11
Screen highlighter mac. Here's how to find out which OS version you're running now:
- Click Apple icon in the top left corner.
- Choose About this Mac.
- There you have it, in capital letters.
Memory (RAM): 2 GB (preferably 4 GB)
Sierra is pretty lightweight, so you only need 2 GB of RAM to upgrade. Cool, eh?
Disk space: 8 GB of free space on drive.
In the same About this Mac menu select 'Storage' tab. In front of the multi-colored bar, you will see the phrase, 'X.XX GB free out of XX.XX GB.' If you don't have at least 8 GB of free space, you should delete some old files.
Before you update macOS, don't forget to:
Clean up your Mac
This is essential if you want a fast and effortless update, and glitchless work of your new macOS. And it's also pretty easy. To give your Mac a cleanup, you need to get rid of system junk, uninstall extra apps, and clean some old caches. If that sounds like a lot of work, you can get a Mac cleaner like CleanMyMac for the job.
How to update your Mac: Clean it up first
How To Check And Update Your Mac's Firmware - ChrisWrites.c..
- Launch it.
- Hit Scan to find all the extra files you can delete.
- Press Run.
Cached
As you can see, I have 8.56 GB worth of caches, obsolete language files, broken downloads. You'll feel great getting rid of them.
That will give your Mac a basic system cleanup, but CleanMyMac is going to come in handy after the update as well. It monitors your Mac's health, helps you speed up the system and remove unnecessary apps (Trashing doesn't fully uninstall apps, by the way).
Back up your Mac
This is basic common sense before any Mac software update you'd like to undertake. Why? Well, because sometimes updates happen less smoothly than you'd like them to. To make sure you have all your information and files saved up neatly, you need a backup. To back up your Mac, you need to activate Time Machine.
- Open your Applications folder.
- Choose Time Machine.
- 'Select Backup Disk…'
Note: You may need to first choose to 'Set Up Time Machine.' - Choose where you'd like to store your backup.
- Both an external drive or an Airport Time Capsule fit.
- Switch the toggle on the left, from 'OFF' to 'ON.' Right beneath the name of your storage device, you'll see 'Oldest backup,' 'Latest backup,' and 'Next backup' — Your backup will begin within 5 minutes. To speed it up, click the arrow clock icon next to the Date & Time at the top-right of the menu bar and select 'Back Up Now.'
How to download macOS Sierra (or newer macOS) and install it
MacOS Sierra is available since September 20, 2016. If you're thinking 'That's cool, but how do I update my Mac to it?', no worries, it's quite simple.
What hard drive format supports mac and windows. To download any new macOS and install it you'll need to do the next:
- Open App Store.
- Click Updates tab in the top menu.
- You'll see Software Update — macOS Sierra or newer OS
- Click Update.
- Wait for macOS download and installation.
- Your Mac will restart when it's done.
- Now you have a new OS
We hope this guide has been of use, and don't forget to clean up your Mac and back it up before you get the classic macOS! Cheers.